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Smart Business Operations has a range of online Human Resource and Business Management systems ready for your immediate use. These systems are ideal for established businesses and aimed at increasing efficiency and facilitating group reporting at the touch of a button. The programs are all easy-to-use and have secure internet access. Give up paper-based management systems forever!
Contact us today to learn more about each program or for a demonstration.
Easy Performance Management for PeopleOur Easy Performance Management for People system achieves administrative efficiency through a simple web-based online delivery of the traditional performance review process. The program facilitates the agreement of performance plans with employees at the start of each review cycle. Then, at the end of the cycle, both the manager and employee can document the outcomes achieved. Reports are available at the individual employee level as well as organisational completion progress. The system also has skills recognition, learning and development and coaching modules.
Easy Competency Assessment ManagementOur Competency Assessment Management system provides a simple framework to effectively coordinate learning initiatives with competency assessment, whilst delivering enhanced assessor / trainer / learner communication. On-the-job training and assessment are linked through an online documentation framework. The competency framework easily supports the national standards. Status reviews are easily facilitated through a reporting and export facility. Where the system is utilised by a Registered Training Organisation (RTO), there is an option to record attendance hours and fees collected to assist with the overall business administration. Easy Surveys for Improved Employee SatisfactionOur Surveys for Improved Employee Satisfaction allows you to easily request, receive and review opinions and perceptions from your team members. The implementation of programs to improve satisfaction levels will provide an excellent return on investment in your most valuable resource. This simple to use online tool provides a straight forward format to identify the hot buttons in need of change. Easy Surveys for Learning Needs AnalysisOur Surveys for Learning Needs Analysis provides you with a simple online mechanism for assessing organisational competence levels across any spectrum of learning requirements. Managers, supervisors and team members can quickly and independently document competency ratings on consistent competency outcomes. Competencies can be weighted in relation to their importance to an individual’s actual role so competency scoring has more specific relevance. PDF reporting provides a hard copy document to guide the planning of future training programs that will address any areas of need. Easy Online Recruitment ManagementOur Online Recruitment Management system provides those involved in recruiting with a criterion-based structure to support consistency in their selection process. Assessment instruments are nominated for each individual position so consistent recruiting procedures can be followed within one organisation. Following this process ensures that candidates can be objectively evaluated one-to-the-other against the pre-determined selection criteria. Hard copy PDF print-outs on each candidate provide an interview agenda. The online feature ensures that interviewers in different geographical locations can access candidate information through the internet. Easy Performance Management for BusinessOur Easy Performance Management for Business system allows you to set and then review outcomes for each individual business unit. Agreed performance plans are documented at the start of the financial cycle. Progress reviews are documented and include how the business unit has contributed to the business’ success and how well they have complied with key behaviours important to the organisation. Reports are available at the individual business unit and organisational level. The system also has an action plan function to document implementation steps. Easy Online Business System ManagementOur Online Business System Management program is an essential tool for those who wish to measure the performance of a specific business unit’s goals or its success in implementing a variety of system elements. A checklist is prepared for each individual business unit (or a common checklist can be used across a group of common business units). The business unit manager and the independent reviewer assess and document the actual results across each goal. Reporting across a group of common business units can then be completed. Easy Project Management for BusinessOur Project Management for Business system provides a simple structure to manage the planning and implementation of projects. This system allows you to set project goals and define project activities and tasks. PDF reporting allows for allocating responsibilities to task-owners and progress follow-up. The reports show both the percentage completion on the tasks in the project and overall effectiveness of the project. This is not typical project management software with complex inter-dependencies, but rather a simple tool to give your organisation control over projects. Easy Surveys for Improved Customer ServiceOur Surveys for Improved Customer Service provides you with a simple mechanism for assessing your service delivery using a structured observation and reporting process. Strengths and weaknesses of your service delivery can be easily documented and reported upon. The program uniquely allows for the business unit to self-assess its own performance and then compare its view with that of an independent assessor. The system is suitable for either in-house use or independent surveying by an external mystery shopping provider.
Contact us today to find out more about how these online systems can assist with enhancing your employees' and business' performance. |